Currently, our US shipping partner Funagain Logistics is handling shipments to all regions from their warehouse in Indianapolis. Orders are generally processed in 1-2 business days, with tracking information sent out shortly thereafter.
Please note that for customers located outside the US, duty may be due on arrival of your order.
Kickstarter Backers and Preorders
I am thrilled to announce that all Kickstarter pledges and website preorders are in the mail and on their way to their recipients, with the exception of a small number of parcels that required special picking and packing. These should be finished next week, and all backers should have their tracking numbers by 20 January.
As you may know, we faced a few hurdles getting The Story Engine Deck out to our early supporters, from one of our cargo vessels almost shipwrecking, to various waves of COVID-19 lockdowns shutting down our production facility, backing up ports, and causing the snap-shutting of borders during critical moments in our logistics operations.
I am unspeakably grateful for the kindness and patience of our backers and customers during this process. A lot of you waited a lot longer than you should have had, and your patience throughout was incredible.
From the bottom of my heart, thank you for your support, and for being a part of the story of how this project came to be.