Our shipping partner Funagain Logistics currently handles shipments to all regions from their warehouse in Indianapolis.
Orders are generally processed in 1-2 business days, with tracking information sent out shortly thereafter, but we occasionally experience delays during peak periods.
Transit Time & Carriers
For US parcels, we usually use UPS Surepost with delivery 2-7 days after shipping (usually on the lower end). Note that UPS Surepost partners with USPS for final door delivery.
For international parcels, we most commonly UPS Mail Innovations with delivery 2-6 weeks after shipping, although in rare cases it can take up to 8 weeks.
Please note that for customers located outside the US, duty/VAT may be due on arrival of your order.