Our shipping partner Funagain Logistics currently handles shipments to all regions from their warehouse in Indianapolis.
Orders are generally processed in 1-2 business days, with tracking information sent out shortly thereafter, but we occasionally experience delays during peak periods.
Transit Time & Carriers
For US parcels, we usually use UPS Surepost with delivery 2-7 days after shipping (usually on the lower end). Note that UPS Surepost partners with USPS for final door delivery.
For international parcels, we most commonly UPS Mail Innovations and DHL Parcel International with delivery 2-6 weeks after shipping, although in rare cases it can take up to 8 weeks.
Please note that for customers located outside the US, duty and VAT may be due on arrival of your order.